Cancellations/Rescheduling

• What happens if I need to skip a cleaning?

  We understand that vacations and illnesses do occur, and if not excessive it is not a problem to skip a cleaning or two. We do ask that we be notified ...

• What happens if I forget you are coming or forget to cancel?

  We request notice of cancellation at least 24 hrs in advance of your cleaning appointment. If we do not receive notice and arrive at your home on the appointed ...

• Can I reschedule for later in the week or another time?

  Generally speaking, we try to schedule certain areas of town on certain days to reduce our transit times between homes. We will try our best to accommodate your schedule, but at ...

• What happens on holidays?

  We continue to clean on most holidays, with the exception of New Years, Thanksgiving, and Christmas. If your regular cleaning date falls on one of these days, we will email a ...